A TRULY MALAYSIAN PLATFORM BUILT ON TRUST, FAIRNESS, AND SUSTAINABILITY
PGMall, the e-commerce arm of Public Gold Group and Malaysia’s leading homegrown online shopping platform, celebrated its 8th anniversary with a major milestone event – the inaugural PGMall Summit 2025 held here at Pullman KLCC, today.
Themed “From Malaysia, For Malaysians,” the summit brought together more than 350 sellers and ConsuMerchants, underscoring the platform’s growing role in empowering local businesses, digital entrepreneurs, and grassroots commerce. The event was officiated by YBhg Dato’ Seri Louis Ng, Founder and Executive Chairman of Public Gold Group; YBhg Datin Seri Yvonne Lim, Director of PGMall; and Mr. Jerry Ng, Chief Operating Officer of PGMall.
Founded in 2017, PGMall has established itself as a seller-centric platform rooted in transparency, sustainability, and fairness. Its flat 5% transaction fee—one of the lowest in the country—offers sellers a simple, predictable cost structure. In contrast to platforms with layered commission models or hidden charges, PGMall enables sellers to retain more earnings and grow their businesses sustainably.
“PGMall is more than just an online marketplace. Our mission has always been about empowering sellers and consumers alike with tools to succeed in the digital economy —without the burden of high commissions on sellers,” said Dato’ Seri Louis Ng.
PGMall’s strength lies not only in its commitment to fairness, but also in its innovative ConsuMerchant® Sharing Economy model, which has drawn over 2 million active shoppers and 30,000 sellers nationwide.
ConsuMerchant®, referred to as Consumer-Merchant, is a term Dato’ Seri Louis created by combining the words ‘consumer’ and ‘merchant’ and blending the “m-e-r” into a single identity. The term captures his core philosophy of every consumer can be a merchant.
Under the Sharing Economy model, PGMall introduces the “Forever Cashback” program, a unique referral-based rewards system that enables shoppers to earn 0.5% cashback from each transaction, not only from their own purchases, but also from those made by the people they referred and earn up to 3.5% Cashback. Every registered user will be automatically enrolled in the Shop, Share & Earn campaign, so they could continuously earn as they shop and share, making every purchase rewarding.
“Our sellers and ConsuMerchants are the foundation of this platform,” said Mr. Jerry Ng. “This summit is a celebration of their vital role and a step toward deepening our collaboration for the future.”
In recognition of the exceptional performance and contributions by sellers and ConsuMerchants, six prestigious awards were presented during the summit. Under the Seller Awards category, awardees were honoured with the Top Growth Seller Award, Top Preferred Seller Award, and Top Choice Seller Award. Meanwhile, under the ConsuMerchant Awards category, awardees were presented with the Top Personal Sales ConsuMerchant Award, Top Group Sales ConsuMerchant Award, and Top Active Frontline ConsuMerchant Award.
As a proud Malaysian-born e-commerce platform, PGMall continues to champion local entrepreneurship through a long-term, inclusive vision that values shared growth over short-term profit. Its people-first approach fosters a healthy and supportive ecosystem—one where sellers are empowered, not overburdened by excessive fees or rigid platform rules.
Sellers benefit from access to a large, engaged customer base, the flexibility to choose logistics partners, and dedicated account support to optimise their operations. The ConsuMerchant network further amplifies their reach through a trusted, referral-based community built on personal connections.
Moving forward, PGMall continues to expand its footprint, nationally and regionally. With its clear business concept, transparent operations, and vibrant buyer-seller ecosystem, PGMall invites more Malaysians to be part of this movement, where buying and selling go beyond transactions—to become a shared journey of growth, empowerment, and prosperity.
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